Tracking order

Track Your Order

At [NaturalNexus Store], we are committed to providing you with excellent customer service. To help you track the status of your order, we recommend using the following website for queries:

Tracking Website: https://www.17track.net/en

How to Track Your Order

  1. Visit the Website: Please visit  https://www.17track.net/en  and click on the “Track Now” button.
  2. Enter Tracking Number: Enter your order tracking number in the provided field. This number is usually provided in the shipping notification email you received.
  3. Start Tracking: Click the “Track” button to begin the query. The system will display the current location of your parcel and the expected delivery date.

Frequently Asked Questions

  • What if I don’t have a tracking number? If you have not received the tracking number, please contact our customer service team, and we will provide the necessary information promptly.

  • What if the tracking information shows no movement? If the tracking information has not been updated for an extended period, please wait a few days before checking again. If there is still no change, please contact our customer service team for assistance.

  • When is my parcel expected to arrive? Based on the tracking information, you can see the estimated delivery date of your parcel. For more precise timing, please contact our customer service team.

  • How do I contact customer service? You can reach our customer service team via the following methods:

    • Email: [info@Naturalnexus.store]

Important Notes

  • Regular Checks: Please check the tracking information periodically to stay informed about the status of your parcel.
  • Keep Tracking Number: Please keep your tracking number safe until the parcel has been delivered.
  • Any Anomalies: If you encounter any issues, please contact us promptly, and we will assist you in resolving them.

With these detailed steps, you can easily track your order and stay updated on the status of your parcel. If you have any further questions or need additional assistance, please contact us anytime. We look forward to serving you!