Faq

Frequently Asked Questions (FAQ)

1. How do you obtain the snake bones?

Answer: We ensure that the snake bones are obtained through cruelty-free means, typically collecting bones from snakes that have died naturally in the wild or from farmed snakes that have died of natural causes. This method respects the animals and ensures that our products are sustainable.

2. How do you ensure the hygiene and sterilization of the snake heads and bones?

Answer: Before crafting the jewelry, we thoroughly clean and sterilize the snake heads and bones using safe and effective methods to eliminate any potential contaminants. This process ensures that the final product is hygienic and safe for wear.

3. Can I sterilize the bracelet myself?

Answer: While we recommend professional sterilization, you can maintain hygiene by gently cleaning the bracelet with mild soap and water. Ensure that the bracelet is completely dried afterward to prevent any moisture-related issues.

4. What is the symbolic meaning of this bracelet?

Answer: Snakes symbolize wisdom, strength, transformation, and protection in various cultures. A snake-head bracelet can represent wisdom and insight, as well as strength and courage. Additionally, it symbolizes change and rebirth, and brings auspicious blessings.

5. How do I know the snake bones are genuine?

Answer: We provide a 100% natural genuine guarantee and can offer relevant certificates. If you have any doubts about the authenticity of the product, please contact us for more information.

6. How do I care for my snake bone bracelet?

Answer: To maintain the best appearance of your bracelet, regularly clean it by gently wiping it with a soft cloth to remove dirt or oils. Avoid using harsh chemicals or abrasive materials, as these can damage the bone. Store your bracelet in a cool, dry place away from direct sunlight.

7. Is this bracelet suitable for everyday wear?

Answer: While our bracelets are durable, since they are made from natural materials, it is best to avoid wearing them during strenuous activities or situations where they might get bumped. When wearing daily, handle them with care.

8. How do I choose the right size for the bracelet?

Answer: We offer various sizes to fit different wrist sizes. If you are unsure of the size, measure your wrist circumference and refer to our sizing guide.

9. Can I customize the bracelet?

Answer: Yes, we offer customization services. You can send us your specific requirements, and we will do our best to meet your needs.

10. Is this bracelet suitable for sensitive skin?

Answer: Since our bracelets are made from natural materials, most people can wear them. However, if you are allergic to metals or other components, please confirm the materials beforehand.

11. Will it get damaged during shipping?

Answer: We use specialized packaging materials to protect the bracelet during shipping to ensure it arrives undamaged. If you receive any damage, please contact us immediately.

12. How do I purchase this bracelet?

Answer: You can place an order directly on our official website. If you have any questions or need assistance, please contact our customer service team.